FORD 3 year warranty

[mrwatt]

My Year and a half old FORD C-max has got a pond in the passenger footwell ,so took it back to the main stealer and asked for it to be repaired Under Warranty..
I was promptly told that the warranty does not cover this after the first year ,it tells you in the book they said, who the **** reads it, you assume 3 years means 3 years when buying it and you aint told otherwise.

Anyway had to call FORD Customer relations and they gave the go ahead to be repaired but theyve not been very forthcoming about if they are going to cover the full cost or not ?
Its now been away since last Wednesday and I have a courtesy car which I have to pay them Insurance on daily basis so the cost of this is mounting UP.

FORDs Warranty sucks at the moment in my view. wonder if they treat RS focus customers the same way after year one!

[0630154]

They kick you in the goolies all the time .

[oxb1l]

Thought your local dealer was ran by a fellow Rs enthusiast Neil
Think it would be the same treatment for Rs owners ,shame really that your hard earned gets spent on crap quality

L8r Bill

[mrwatt]

Thought your local dealer was ran by a fellow Rs enthusiast Neil
Think it would be the same treatment for Rs owners ,shame really that your hard earned gets spent on crap quality

L8r Bill

Will be giving him an earbend soon if i dont get it back in the next few days.

17 grand list price, not what I paid but you dont matter to them after they get the sale.

[BROADSTRIPE]

last november me and the missus went to our local ford dealer to have a look at the rs focus .
half way through the conversation the sales man told us the 1st years warrenty was a full ford warrenty and the second and 3rd year was a dealer warrenty and only covered suspension ,engine and gearbox .
wiring , trim and brakes 1st year only .
im a mazda tech and even they have a full 3 year warrenty

[mrwatt]

last november me and the missus went to our local ford dealer to have a look at the rs focus .
half way through the conversation the sales man told us the 1st years warrenty was a full ford warrenty and the second and 3rd year was a dealer warrenty and only covered suspension ,engine and gearbox .
wiring , trim and brakes 1st year only .
im a mazda tech and even they have a full 3 year warrenty

At least they told you about it, other manufacturers warrantys surely must be better.

[paul spence]

lads,fire **** into HALLY,hes the head man for "FORD WARRANTY"

[stw201r]

door handle broke on the transit at 14 months called into dealers they told me it was not covered and they wanted £120.00 to repair it I told them to go and play with them selves I sold the van at 18 months and the new owner took the van into a sub-dealer and they repaired it no problem FOC THATS WHY I NOW HAVE A NISSAN VAN

[FoMoCo]

Neil,

Source the parts and start a resto thread
you know you will make a cracking job of it

cheeRS Gary...

[hally]

water leaks are not covered in the second or third year of warranty! if the leak is in the passenger footwell it may be the air con drain which will be covered! but any sealing problems wont be!

[hally]

last november me and the missus went to our local ford dealer to have a look at the rs focus .
half way through the conversation the sales man told us the 1st years warrenty was a full ford warrenty and the second and 3rd year was a dealer warrenty and only covered suspension ,engine and gearbox .
wiring , trim and brakes 1st year only .
im a mazda tech and even they have a full 3 year warrenty

the second and third year warranty is any mechanical or electrical component! brakes, clutches etc are wear and tear items but would be covered if there was a manafacturing defect!

[Chesney]

LETS FACE IT WARRANTYS aren't worth the paper they're written on, my mate had a issue with the roll and lock cover on his ford ranger. I rang up ford customer services on his behalf and they caved in after I told them i was gonna sell him an L200

[hally]

the ford warranty is very good and covers anything mech or elec for full 3 yrs!

[Stringpants]

Warranty...

I remember doing a tour of the factory at Dagenham many years ago....on the line were Fiestas running alongside in the same line were Mazda's...whichever model resembled the Fiesta...was it the 121 or the 323.....

At that time I asked the warranty question...Fiesta got 1 year...Mazda had a three year warranty....

The only difference appeared to be the badging...

Russ.

[tibbs]

At that time I asked the warranty question...Fiesta got 1 year...Mazda had a three year warranty....

I'd say that went down like a fart in mass