"keychain" prob for Mac

[grum]

........ any of you good folk know why Karen cannot get onto her Mac air after putting in the correct password for her APPLE ID, but the "login keychain" wont allow us in any further ????

thank you in advance as ever

rgds

Grum

[jonny_bravo]

Poss a corrupt keychain,

How far do you get when logging in Grum? ,. are you able to click the spotlight icon (magnifying glass) in the top right?

[grum]

sorry for late reply ........ sorted now thank you