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help please -- computer virus

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  • help please -- computer virus

    a screen has appeared on my home computer with a very alarming and convincing message saying illegal activity has been detected ??

    it appears my computer has been locked ?

    it will unlock my computer if i pay a fine of £100 by means of Ukash

    any ideas how i get rid of this, i have Macfee etc on so puzzled as to how it passed this

    your help appreciated (please keep it simple as i am not too good with computers)

    cheeRS
    sigpic

  • #2
    a quick google search on 'Ukash illegal activity'

    came up with this page..

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    • #3
      thanks, will give it a try

      cheeRS
      sigpic

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      • #4
        Can you do a system restore or is it totaly locked out
        sigpic

        Back with a MK1

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        • #5
          stonemason suggests

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          • #6
            As alan said, type in your search box, bottom left corner, restore..... then pick a point ie yesterday, and restore the system to that point, should restore in 10mins, also delete browsing history and temp internet files , to prevent re boot and stop going on dodgy sites
            sigpic
            http://www.sa-embroidery.co.uk/

            http://stores.ebay.co.uk/SA-Embroidery?_rdc=1

            NORTH YORKSHIRE RSOC

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            • #7
              thanks guys,

              system now restored

              cheeRS
              sigpic

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