Having multiple virus programmes running is a recipe for disaster. Norton (and others) pick up on the virus pattern, stored in other scanners to detect the virus, and think it's the virus itself.
I had the same virus, downloaded the norton removal tool but that never found it
Did another scan and in the results it tells you where the Infected file, is mine was in a mp3 album I deleted the track it was in then did another scan ahd it didn't find owt
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