Virgin Media....

[hally]

std size son!

[Frosticles]

Cheers Neil. The rest.........SPAM

[hally]

with a bit of chop!........

[Lord Lucan]

well was going to switch to Virgin but phoned Sky tonight to see if they will improve me deal which they duly did..

Now got full Sky channel package, Sky +, Sky 8meg broadband, Sky Talk and my original box relocated to another room in total £66 per month including my BT Line Rental so they will do a fair bit to keep your business IMO Sky rocks at the moment got the Sky + Box including installation for £20 and another £20 for the broadband but this is still better than Virgin with no hassle

[Frosticles]

So far have, 10 meg Broad Band, XL TV package and the phone for £31 per month so not complaining too much......Just their customer services and lack of knowledge that does me in with them......

[bortaf]

Dad trouble with my STB, web is crap still even though they replaced the STB, they rekon i had a virus, changed the pc and still the same
TBH living in London i understand the indians better than when it was a scotish answer service

[Trickster]

Anyone else find them completely useless??? My set top box will not work with the 2 remotes I have but they will both work fine with next doors TV. Also, set top box sometimes seems to have a mind of it's own

Ring their technical centre (which is in India) and had to speak to 3 different operators before I could actua;;y understand one.

Explained my problem but they were reading the fault diagnosis from a wall. All they said was that it was my remote playing up. When explained that they both work next door with no problems, answer was, remote playing up Asked them if they had any experience first hand of the equipment they were advising on to an answer of "no"

Have asked for a new set top box and remote but they refused and said a new remote will be sent out. Asked to be put through to disconnections but was cut off sharply....NOT A HAPPY BUNNY!!!!

I will start this with a appology as i was too drunk to read the whole post but i did see virgin media mentioned and i got a new modem out of them by telling them the engineer said i needed one and then just kept saying he said that and worked for them so thats what i wanted aqnd thats what i got i aint saying it works better as they probably slowed my speed down but i got a new modem so im happy

[Lord Lucan]

seems most peeps are unhappy with the service they provide so I will stick with Sky tbh dont need the Agro tbh I think that from reading this that they aint worth the hassle so will steer clear

[Frosticles]

Well, they are coming round tomorrow. Have said though if it is a remote fault and not the set top box they will charge me a call out fee of £25

[Lord Lucan]

this is getting from bonkers to ridiculous IMO tell em to get stuffed and go back to sky alot less hassle

[paul spence]

Well, they are coming round tomorrow. Have said though if it is a remote fault and not the set top box they will charge me a call out fee of £25

kev,with your luck it will be the remote!

[Frosticles]

The thing is, I have an AV sender in the bedroom and it works through that but not the set top box?????? Will throw the box about a bit before they come.