PDA

View Full Version : computer problems


graham John
03-01-2007, 15:05
I'm not very good with these things, however i have a big problem that has happened over the last few days.

I keep getting the same 'pop up' from Casino's and also from an anti virus company, so much so that it is causing things to run slow, or not at all.

Also, my computer take's an age (up to an hour) to start up / progress through the start up period.

The little un and Wife are very good with these things, however even they are getting beaten

Anyone recommend a free (or one i can pay for) download that will stop these

i have the usual BT / Broadband protection, however i'm wondering if we / i have turned off a programme by mistake.

thanks guys,


cheeRS

Banishit
03-01-2007, 15:25
download IE7 http://www.microsoft.com/windows/ie/default.mspx

good pop up and script blocker built in, but if you PC is running slow its usually the build up of programs short cuts and file links, do you defragment ? when did the PC last have a clean install ?

graham John
03-01-2007, 15:29
download IE7 http://www.microsoft.com/windows/ie/default.mspx

good pop up and script blocker built in, but if you PC is running slow its usually the build up of programs short cuts and file links, do you defragment ? when did the PC last have a clean install ?


god knows,
will ask the familly tonight.

thanks Bri, they can try that out later when they get in


will it help if i move all the desktop crap into folders ?


cheeRS

Dave1800BDA
03-01-2007, 15:32
very similar thing here Graham. Im pretty useless with these things as well.
The anti virus company said i needed updates etc every few minutes and i didnt click on anything to agree, as i knew i was covered etc. The puta took an age to boot up and in a lot of cases it just tripped out with a blue screen warning that something serious had happened.
in the end it was traced that the motherboard was infected. went out got another system.

graham John
03-01-2007, 15:37
The anti virus company said i needed updates etc every few minutes and i didnt click on anything to agree, .


Spot on Dave, every twenty ****ing seconds the thing pop's up even though i have a pop up stopper installed, trouble is it then slows everything down.

it's almost as if the anti virus / firewall thing is a virus in itself



cheeRS

Nelly
03-01-2007, 15:46
Graham, sorry to be the bearer of bad news, but a similar thing happened to my work PC a few months ago, and it turned out that I had picked up a rather nasty virus....!! Pop up blocker would be coming up every 30 secs and it would keep taking me to a dubious looking anti-virus companies site (sorry can't remember the name). Everytime I went into my e-mail, it would run a scan, which would take longer and longer each time I went into it, eventually taking over half an hour to complete....

Eventually I got my computer boffin in to take a look, and turned out to be some virus that had only just appeared, and there wasn't any quick-fix software available to sort it....... I don't know exactly what he did, but it took him the best part of a day, to clear all the bugs out and re-install all my software, and his bill wasn't cheap!

Now this was several months ago and if it is the same virus, then hopefully there will be some de-bugging software available to sort it.....

Let me know how you get on.

Neil.

Banishit
03-01-2007, 15:55
Ive done 200 or 300 PC builds here and had no probs if you have a Firewall installed and anti virus BEFORE connecting it to the net and getting updates

graham John
03-01-2007, 15:55
Graham, sorry to be the bearer of bad news, but a similar thing happened to my work PC a few months ago, and it turned out that I had picked up a rather nasty virus....!! Pop up blocker would be coming up every 30 secs and it would keep taking me to a dubious looking anti-virus companies site (sorry can't remember the name). Everytime I went into my e-mail, it would run a scan, which would take longer and longer each time I went into it, eventually taking over half an hour to complete....

Eventually I got my computer boffin in to take a look, and turned out to be some virus that had only just appeared, and there wasn't any quick-fix software available to sort it....... I don't know exactly what he did, but it took him the best part of a day, to clear all the bugs out and re-install all my software, and his bill wasn't cheap!

Now this was several months ago and if it is the same virus, then hopefully there will be some de-bugging software available to sort it.....

Let me know how you get on.

Neil.

thanks Neil,
As with Dave robbo pop, this sound exactly what i have got, the info is being sent by a company called outerinfo and is beginning to seriously **** me off, hopefully someone on here can point to some software or similar

i have just 'Googled' outerinfo and there appear to be some downloads available to rid the world of this menace, however will have to wait for the Familly to arrive to download


cheeRS

Banishit
03-01-2007, 16:01
download and run this http://free-adaware-download.com/adawaredownload/

then install this

Get this Anti Virus free http://www.avast-2007.com/index.asp?PID=ed7bdf9c-db4f-487b-90d1-dd68eac77b65

and this

this firewall http://www.zonelabs.com/store/content/catalog/products/sku_list_zaav.jsp?dc=12bms&ctry=US&lang=en&lid=dbtopnav_pro&ovchn=GGL&ovcpn=AA_Branded&ovcrn=sr2zl20go1279go114pi29ai20+zone+alarm+free&ovtac=PPC&SR=sr2zl20go1279go114pi29ai20

graham John
03-01-2007, 16:06
download and run this http://free-adaware-download.com/adawaredownload/

then install this

Get this Anti Virus free http://www.avast-2007.com/index.asp?PID=ed7bdf9c-db4f-487b-90d1-dd68eac77b65

and this

this firewall http://www.zonelabs.com/store/content/catalog/products/sku_list_zaav.jsp?dc=12bms&ctry=US&lang=en&lid=dbtopnav_pro&ovchn=GGL&ovcpn=AA_Branded&ovcrn=sr2zl20go1279go114pi29ai20+zone+alarm+free&ovtac=PPC&SR=sr2zl20go1279go114pi29ai20


thanks Bri,
thatll keep the wife busy in an hour or so, much appreciated,

cheeRS

Banishit
03-01-2007, 16:08
forget the Antivirus its now pay for this year, £1.49 per month

Free one is this link, its what I use without any problems mate

http://www.avast.com/eng/avast_4_home.html

Nelly
03-01-2007, 16:43
Graham, if Brian's suggestions don't work (which i'm sure they will Brian ;)!) i've just spoken to my computer boffin and he's just e-mailed this to me:

"Update you present virus catcher, if you don't have 1 then download AVG free from
http://free.grisoft.com/doc/2/lng/us/tpl/v5 (http://free.grisoft.com/doc/2/lng/us/tpl/v5)
open it and upgrade it, if the trojan will not let you then download all the updates from http://free.grisoft.com/doc/24/lng/us/tpl/v5 (http://free.grisoft.com/doc/24/lng/us/tpl/v5).
NEXT
from http://www.safer-networking.org/en/download/index.html (http://www.safer-networking.org/en/download/index.html)
Download 4 things
Spybot - Search &Destroy 1.4
Detection updates
Tools update
Advanced check library
Install them,
delete all tempory internet files, cookies, etc disconnect the internet and run S&D and your virus checker and delete anything they find. if it says can it rerun at start then say yes restart and wait till its done.
rerun both till they come up clean. if they find something the second time write the name down.
DO NOT RECONNECT TO THE INTERNET as it will simply reload a new lot of virus's Send the found file names to me from another computer.
If they run clean you may have got away with it. try some normal things and see if you have probs.
upgrade both S&D and your virus checker and run again.
Also download ad-aware from
http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022_4-10045910.html?part=dl-ad-aware&subj=dl&tag=top5 (http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022_4-10045910.html?part=dl-ad-aware&subj=dl&tag=top5)
and make sure you have a good firewall suggest zonealarm also free.
Do not pay for any of these tools, you can get to sites that will ask for cash... don't do it.
enjoy
bob"

Hope you get it sorted. Neil.

Miniliteman
03-01-2007, 17:22
I would suggest that you (or the family) make backups of all the data and emails from the harddisk to another (portable) disk or burn it on a CD.

sholdowa
03-01-2007, 17:26
Yeah, go with avg. And it's free. Adaware lost a lot of street cred after it was caught out inflating it's stats to make it look better. I use Spybot S&D instead ( http://www.safer-networking.org/ ) instead.

If you've got a separate router box ( ie you connect through a network cable, not USB ), then just don't bother with a software firewall - they just get in the way and tend to screw up software installations. They'll never find you behind a router - well, not this week anyway :)

graham John
03-01-2007, 17:37
thanks again guys, it is appreciated believe you me,

cheeRS

racingsnake
03-01-2007, 19:27
http://www.scottisholdskoolescorts.co.uk/viewtopic.php?t=909
http://www.scottisholdskoolescorts.co.uk/viewtopic.php?t=922

Sounds to me that your pooter has been Hijacked you will have to remove what is doing it, to do this you will have to d/load and install Hijack this and run the proggy,it bringsg up lines of code with diffrrent proggys that are on your pooter from there it is posible to determin what cousre of action you need PLZ do not delte any of these lines if you are not 100% sure what you are doing
Personnally I alway run my Anti virus checker in safe mode with system restore turned off but to me it looks like its not a virus you have more like malware or scumware
ther are lots of cures to get rid of all of this so do not think that you hace to bin your pooter and buy another:)
If you are stuck and cannie get it fixed give me a pm and I can see what I can do for you

Stevo

Dave1800BDA
03-01-2007, 19:32
ive just had a similar experience as mentioned and cos the puta was old etc i just went out and got another system.

The question is that alot of data and files need to be transfered over to new puta is this safe to do so.

racingsnake
03-01-2007, 19:59
It is safe to do if it is pictures, mp3 or video clips, exe files or
similar I would say no just to be safe

Stevo

GAZ W
03-01-2007, 19:59
Try this site for anything virus or computer related

Helped me out loads of times

www.majorgeeks.com (http://www.majorgeeks.com)

Dave1800BDA
03-01-2007, 20:01
It is safe to do if it is pictures, mp3 or video clips, exe files or
similar I would say no just to be safe

Stevo

thanks steve for that, its just pictures and excel docs

lee bishop
03-01-2007, 20:19
no probs if you have a Firewall installed and anti virus BEFORE connecting it to the net and getting updates

gotta dissagree with you there brian, i have good anti virus etc, but my virus i got a few months ago downloaded with microsoft updates, they knew it was in there, but there was nothing that could be done. i installed updates and BAM!! crappy wizard kept appearing on my desktop and saying 'pano stand alone' and my cpu usage went to 100%, i left it overnight once, came back the next morning ( some 7 hours later ) ant cpu usage was still 100% :mad:

when i went into the task manager, i fount the program was running within explore.exe so i couldnt delete it, as that is the spinal chord of windows. i had no option but to reformat my hard drive, luckily for me the previous week, i treated myself to an 120 gb external hard drive, and i copied all my photos to it, i am soooo glad i did, or i would have lost everything.

people backup your files on a regular basis or risk loosing anything important!

lee

rwdrs
03-01-2007, 20:31
Blue screen, you still on Win 98, or ME? Not the best operating system, use NT 4.0 and above i.e XP.
Common mistake that many make is allowing downloads and new software to set a shortcut on the desktop,poor old PC tries to load 50 short cuts using it's 256 Mb memory starts to slow down.
Setting "System Restore Points" (XP) before installing software is very good as when de-installing the software doesn't remove itself properly and leaves the PC looking for software that's supposidly de-installed.

As said, always install a Firewall and anti-virus before going online and unless you spend all your time surfing dodgy sites and don't open attachments from unknown senders of email then you shouldn't get any trouble:D

racingsnake
03-01-2007, 20:54
Hi dave sorry I should have made my self a bit clearer
EXE, or executable, files are programs that do things on your computer. For example, game.exe may be a tank game. Files with different extensions, like .dll, are often support files for a program. Incidentally, .dll files contain lines of code that programmers make use of when making a program of their own - .dll files contain commonly used routines and code that all programmers user in their programs, making it possible for programmers to focus on the unique code for their program
so pics mp3s and video is ok other thoing like programmes and the such I would leave alone just to be safe
hope this helps if you need any more info just let me know and I`ll try to help as best as I can;)

Stevo
ps if you get a blue screen or a fatal error then you have a serious programme eorror in Windows although not as comon In Nt or Xp it deffo can happen (as I know to my misfortune)

Dave1800BDA
03-01-2007, 23:24
thanks for that, running windows xp and the fatal error did come up as you described, blue screen and puta shuts down to prevent damage.

thanks for your comments.

Graham hope you get your problem sorted sorry to jump in on the thread

RabC-RS2-77
03-01-2007, 23:30
C'mon Dave Another Couple Of Posts &
You've Done The Spence, Lark !........:D

Dave1800BDA
03-01-2007, 23:39
C'mon Dave Another Couple Of Posts &
You've Done The Spence, Lark !........:D

lol, better take it easy dont want to upset the spence;)

pushrod
04-01-2007, 08:05
Cheap option to get rid of something strange you have downloaded by accident is to go to:-

All Programs
Accessories
System Tools
System Restore

Pick a date Prior to the download and it should get rid. Has worked for me a couple of times.

Also Mozilla Firefox instead of Microsoft Explorer.
Its free and I've never had one pop up in three years.

Banishit
04-01-2007, 08:39
system restore is ok for a month or two going backwards, but other than that its arse

Frosticles
04-01-2007, 18:08
Used to use Mozilla Firefox but thought it was wank. Have now deleted it and ise IE 7.

graham John
04-01-2007, 19:02
still having hassle despite trying most of the above, howver it is better than it was.

to date, according to the spam mail/ pop up's, i have

Won four laptops.

won a cruise

joined 14 casino clubs

played numerous games and am the highest scorer and won another laptop

had 13 different companies sending me pop up's on how to stop pop ups

have become the 1,000,000 user to a certain site today and won another foookinglap top

joined 8 dating agencies

had 5 pop up's telling me i needed to subscribe to their firewall service Free of charge, only to go right to the end and find that it wasnt free at all


doing my head in on the quiet, but as i say, it has improved since yesterday,



cheeRS

RabC-RS2-77
04-01-2007, 21:13
graham mi oldest daughter's after a laptop,
so tell us how much you want for one, lark !.....;)